Onsite Event Cancellation Policy:

Notification of cancellation must be submitted in writing via email to conferences@turnaround.org. Cancellations will not be reviewed or processed until they are received in writing. Phone cancellations are not accepted. Cancellations received on or before January 14, 2025, will be refunded 50% of all registration fees. Cancellations or registrations received after January 14, 2025’s cancellation deadline will not be eligible for a refund. Refunds will be issued no later than February 28, 2025.  

Substitution Policy:

Substitutions are only permitted on the day of cancellation. If you cannot find a substitution by the day of cancellation, or if the cancellation occurs after the cancellation policy deadline date, you will forfeit your registration. Substitutions must be submitted in writing via email to conferences@turnaround.org  for consideration. Phone substitutions are not accepted. Please note that substitutions made after January 21, 2025, may not be reflected on the registration list. The substitute must be from the same firm as the original registrant, and the substitution notice must contain accurate contact information for the new registrant; otherwise, TMA cannot guarantee an accurate listing on the registration list. Substitute registrants with different membership statuses and/or registration categories will be invoiced the difference in registration fees. Substitutions will not be permitted after January 31, 2025. 

NETWORKING ACTIVITIES CANCELLATIONS & SUBSTITUTIONS 

Notification of cancellation or substitution of networking activities must be submitted in writing via email to conferences@turnaround.org. Networking activity cancellations will not be reviewed or processed until they are received in writing. Phone cancellations are not accepted. Cancellations received on or before January 14, 2025, will be refunded 50% of all registration fees. Cancellations received after the deadline January 14, 2025, will not be eligible for a refund. Substitutions for networking activities are not permitted; however, you may choose a substitute for networking activities if you are substituting your entire registration. Substitutions will not be permitted after January 31, 2025. 

Please click here to review ALL Event and Health and Safety policies.